Cancellation policy

Subscribe & Save Cancellation Policy

Save 5% on eligible subscription orders. Choose delivery every month, every two months, or every three months. Your subscription renews automatically, and we charge your saved payment method on each renewal date until you cancel. We email you a reminder seven days before each renewal charge.

How to cancel

You can cancel at any time with no fee or minimum number of orders. Sign in to your account, open your subscriptions, select the subscription you want to cancel, and choose Cancel. You can also email shop@pharmaquipt.com with your name and order number.

Cancel before the next renewal date shown in your account to avoid the next charge. If we’ve already charged you, contact us promptly and we’ll try to stop the order before it ships. Cancellation stops future renewals.

Manage your subscription

From your account, you can skip, reschedule, or pause deliveries, change the delivery frequency or quantity, add or remove products, and update your shipping address or payment method.

Returns and refunds

Subscription orders follow our 30-Day Return Policy. You can request a return within 30 calendar days of delivery for eligible unopened, unused items in their original packaging. The return policy also explains what to do if an item arrives damaged, defective, or incorrect.