Privacy policy

Last updated: October 18, 2026

Pharmaquipt Inc (“Pharmaquipt,” “we,” “us,” or “our”) operates this website and online store, including related content, features, products, and services (the “Services”). Our store is powered by Shopify.

This Privacy Policy explains how we collect, use, disclose, and retain personal information when you visit our website, make a purchase, create or access an account, or communicate with us. It also explains the privacy choices and rights that may be available to you.

If this Privacy Policy conflicts with our Terms of Service, this Privacy Policy controls with respect to the collection, use, and disclosure of personal information.

Personal Information We Collect

Personal information means information that identifies you or can reasonably be linked to you. Depending on how you interact with the Services, we may collect the following categories:

Contact information: Your name, email address, telephone number, billing address, and shipping address.
Order and transaction information: Products you view, add to your cart, purchase, subscribe to, return, or cancel; order history; payment status; and shipping and return details.
Payment information: Information needed to process a purchase, handled by Shopify and applicable payment providers. We receive transaction information such as payment confirmation, payment method, and limited payment details made available by those providers.
Account information: Information associated with your Shopify-powered customer account, including your email address, profile details, saved addresses, preferences, and order history.
Communications: Information you provide through contact forms, customer-support enquiries, feedback, reviews, or other communications.
Device and browsing information: Your IP address, browser and device information, online identifiers, referring pages, and information about how you interact with our website.
Marketing preferences and interactions: Your subscription preferences, consent and opt-out records, and interactions with marketing communications or advertisements.

We may also derive preferences or interests from your interactions with the Services to support personalization and marketing, subject to applicable law and your privacy choices.

How We Collect Personal Information

We collect information:

Directly from you when you place an order, use your account, subscribe to communications, submit a form, post a review, or contact us.
Automatically when you browse or interact with the Services, including through cookies, pixels, and similar technologies.
From service providers that help operate our store, process payments, fulfill orders, provide customer support, or measure website and marketing performance.
From platforms you choose to use when you interact with us through an available account connection, social platform, or other third-party service.

How We Use Personal Information

We use personal information for the following purposes:

Operating the store: Processing purchases and payments, managing accounts and subscriptions, fulfilling orders, arranging shipping, and handling returns and refunds.
Customer communications: Sending order confirmations, tracking updates, account notifications, subscription notices, and responses to enquiries.
Improving the Services: Understanding website usage, troubleshooting problems, remembering preferences, and improving navigation, products, and customer experience.
Personalization: Providing relevant content and product recommendations based on interactions with the Services.
Marketing and advertising: Sending promotional communications and measuring or delivering advertising, subject to applicable consent requirements and privacy choices.
Security and fraud prevention: Verifying transactions, protecting accounts, detecting misuse, and maintaining the security of our business and Services.
Legal and business administration: Maintaining records, meeting legal obligations, resolving disputes, and enforcing our terms and policies.

Cookies, Analytics, and Advertising

We and our service providers may use cookies, pixels, and similar technologies to operate the website, remember preferences, understand website activity, measure campaign performance, and promote our products.

Some technologies support essential functions, such as shopping carts, checkout, account access, and security. Others support analytics, personalization, or advertising.

Advertising services may use information about your activity on our website and other websites to display or measure advertisements, subject to applicable law and your privacy choices.

Where applicable, you can manage available choices through our cookie controls or Your Privacy Choices page. You may also adjust your browser settings to manage cookies. Blocking certain cookies may affect website functionality.

Marketing Communications

We may send promotional communications by email, SMS/text message, or postal mail, subject to applicable consent requirements and your preferences.

Email: Use the unsubscribe link in a marketing email to stop promotional emails.
SMS/text messages: Follow the opt-out instructions included in the message, such as replying STOP where supported.
Postal mail: Contact us to request that we stop sending promotional postal mail.

You may also contact us for assistance with your marketing preferences. Opting out of marketing does not stop necessary non-promotional communications about orders, accounts, subscriptions, or customer-service requests.

How We Disclose Personal Information

We may disclose personal information to the following categories of recipients for the purposes described in this policy:

Shopify and service providers: Providers supporting website hosting, payment processing, customer support, subscriptions, reviews, communications, analytics, and other store functions.
Fulfillment providers, suppliers, and shipping carriers: Parties that need order and delivery information to fulfill purchases, arrange shipment, or handle returns.
Marketing and advertising partners: Providers helping us deliver communications, measure campaigns, or provide advertising, subject to applicable law and privacy choices.
Parties you authorize: When you request or authorize a particular disclosure or use a third-party integration.
Legal and protective recipients: Where necessary to comply with applicable law or valid legal process, investigate fraud, enforce our terms, or protect the rights, safety, and security of our customers, business, or others.
Business-transaction recipients: In connection with a proposed or completed merger, acquisition, financing, reorganization, or sale of business assets, subject to applicable protections.

Reviews or other content you choose to submit for public display may be visible to other people. Please avoid including private information in public submissions.

Our Relationship with Shopify

Shopify hosts our store and processes personal information to help us provide the Services, including when you browse, use your customer account, or make a purchase.

We use Shopify Network Intelligence and related enhanced services. These features may combine information about your interactions with our store with information about your interactions with other merchants and Shopify to support services such as fraud prevention, personalization, and advertising.

Information may be shared with Shopify and other service providers located outside your state or country to provide these services, including services based on interactions with other merchants and Shopify.

For certain enhanced services, Shopify processes personal information for its own purposes and is responsible for responding to requests concerning that processing. For more information, please review the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

To exercise available choices concerning sale, sharing, or targeted advertising associated with our store, visit Your Privacy Choices. Requests concerning Pharmaquipt’s handling of your information can also be submitted through our contact page.

Payments and Customer Accounts

Payments are processed through Shopify and applicable payment providers. Payment information is handled according to the services involved and their privacy and security practices. Pharmaquipt does not store full payment-card numbers on its own systems.

Customer accounts are provided through Shopify. Account access may use email verification codes, Shop, or other sign-in methods made available through the account service. Information associated with your account helps provide access to your profile, addresses, and order history.

Third-Party Websites and Embedded Content

Our website may link to third-party websites or include embedded content, such as videos. These services may collect information about your device and interactions, use cookies, or recognize you if you are signed in to their platform.

Third-party websites and services operate under their own privacy policies. Please review those policies before providing information or interacting with those services. A link or embedded item does not by itself indicate that Pharmaquipt controls the third party’s data practices.

Security and Retention

We use reasonable safeguards designed to protect personal information. However, no website, transmission method, or storage system can guarantee absolute security. Please avoid sending confidential information through unsecured communications.

We retain personal information for as long as reasonably necessary for the purposes described in this policy. Retention depends on factors such as maintaining accounts, fulfilling orders, supporting subscriptions, providing customer service, meeting tax and recordkeeping obligations, preventing fraud, and resolving disputes.

Deletion requests may be subject to exceptions where information must be retained for legal, security, transaction, or other permitted purposes.

Your Privacy Rights and Choices

Depending on where you live and which laws apply, you may have rights to:

Request access to personal information we maintain about you and information about how it is used or disclosed.
Request correction of inaccurate personal information.
Request deletion of personal information, subject to applicable exceptions.
Receive a portable copy of certain personal information.
Opt out of the sale or sharing of personal information or its use for targeted advertising, as those terms are defined by applicable law.
Withdraw consent where processing relies on your consent.
Appeal a privacy-request decision where applicable law provides that right.

To submit an access, correction, deletion, or other privacy request, please use our contact page. State that your enquiry concerns privacy and describe your request. Please provide only the information needed for us to locate your records and respond.

For available sale, sharing, and targeted-advertising opt-outs, visit Your Privacy Choices.

We may need to verify your identity before fulfilling a request. Where permitted by law, you may use an authorized agent. We may request evidence of the agent’s authority and information needed to verify the request.

We will respond within the timeframe required by applicable law and will not unlawfully discriminate against you for exercising privacy rights.

Global Privacy Control and Browser Signals

Where required by applicable law, we treat a recognized Global Privacy Control signal as a request to opt out of applicable sale, sharing, or targeted-advertising activity for the browser or device sending the signal.

Shopify’s privacy controls support Global Privacy Control in applicable regions. Choices may be browser- or device-specific, so you may need to exercise them separately on other browsers or devices.

Other browser “Do Not Track” signals do not have a uniform implementation standard and are not treated as equivalent to Global Privacy Control.

Children’s Privacy

Our Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided personal information to us, please contact us so we can review the matter and take appropriate action.

International Processing

Shopify and other service providers may store or process personal information in countries other than where you live. Where applicable law requires safeguards for international transfers, those transfers are subject to the required protections.

Privacy Questions and Complaints

If you have a question or complaint about our privacy practices, please contact us. If you wish to appeal a decision about a privacy request, tell us that you are requesting an appeal and include the relevant request details.

Depending on where you live, you may also have the right to contact an applicable privacy regulator or your state attorney general.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. We will post the revised policy on this page, update the “Last updated” date, and provide additional notice or obtain consent where required by applicable law.